Maddocks Collection Services
800-830-3247
TERMS, CONDITIONS, AND PRIVACY/SECURITY POLICY

Your payment transaction will be completed upon (a) approval by your credit card company and (b) Maddocks Collection Services’ acceptance of your payment. If your payment does not process for any reason, Maddocks Collection Services may contact you using the contact information you have provided to them or to your original creditor. By agreeing to the payment processing terms and conditions set forth on this page, you consent to Maddocks Collection Services calling you on your cell phone, or sending you a text message on your cell phone. If your payment does not process for any reason, your account will not be credited with a payment. You will remain responsible for the outstanding balance on your account as well as any penalties, late fees and interest charges that may be legally applied to your account.

PRIVACY/SECURITY POLICY OF ON-LINE PROCESSING

Maddocks Collection Services will safeguard the confidentiality and security of the information we obtain from you. We want you to understand how we may collect, store, use and protect your personal information. We will not share your information with anyone except as described in this privacy policy. This notice describes our privacy policy as it relates to the collection, protection and disclosure of such information resulting from credit card transactions.

Collection of Information
Maddocks Collection Services will collect and use information obtained from credit card transactions only for business purposes. We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.

Protecting Your Credit Card Information
The credit card information provided to Maddocks Collection Services will be stored in a confidential manner. All information is encrypted and once entered into the website, our employees may not access your personal credit card information encrypted tokens are used when transactions such as a refund must be issued back to the credit card. We maintain administrative, technical and physical safeguards to protect your information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction.

Disclosure of Your Information
Maddocks Collection Services does not disclose any nonpublic information (such as demographic information, credit card numbers, expiration dates, etc.) to anyone, except as required by law. We do not disclose information about you to other entities that may want to sell their products to you. We will not sell your personally identifiable information to anyone.

California Residents
California law gives you the right to ask if your information has been disclosed to third parties for their direct marketing purposes. As stated above, we do not disclose your personal information for other direct marketing purposes. It also gives you the right to ask if we sell your personal information to third parties. We do not sell your personal information at any time, and if this policy were to change, you would have the right to opt out of such sales.

Transaction Security
Maddocks Collection Services, through our third party payment provider Infinity Payment Solutions, uses Transport Layer Security (TLS 1.2) protocol to ensure transaction security. Your payment and personal information is always safe. The TLS software used by Infinity Payment Solutions is the industry standard for secure commerce transactions. All of your personal information is encrypted, including demographic and credit card information.

Refunds
In the event where a refund is requested and warranted, a refund for the services charged must be reimbursed to the credit card account charged in the initial transaction.

What is Infinity Payment Solutions?
Infinity Payment Solutions is the third party vendor contracted with Maddocks Collection Services to provide secure online payments, and additionally has contracted to process online credit card payments for Maddocks Collection Services customers.

Why are we using a third party vendor?
Infinity Payment Solutions has the expertise in online payment systems to meet all security and privacy issues, and meets the banking and credit card industry compliance requirements. Our contract with them ensures that the processes are compliant with all regulations governing the processing of online credit card payments.

THIS ONLINE PAYMENT DOES NOT CONSTITUTE A PAYMENT PLAN

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